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Help needed with external hard drive

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tine   08-29-2007 at 03:53:35 PM

Hello, I am hoping someone can help me setting up an external hard drive..I recently purchased a CoolMax 3.5 HDD Enclosure & I am having some trouble setting it up..right now XP cant seem to find it..I went under computer/disk management but it looks like the drive is not there..any help would be much appreciated

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jtt283   08-29-2007 at 04:44:00 PM
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When you plugged it in and powered it up, did XP recognize that you had attached a USB device?
Are your USB ports at 2.0, or still 1.1?

------------------------------ There is ALWAYS a drone. Exactly where, or how many drones you will encounter may vary, but that there will be at least one will not.
 Reply to jtt283
JMecc   08-29-2007 at 05:28:15 PM
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Do you have the HD-389-U2 (http://www.coolmaxusa.com/productDetails.asp?item=HD-389&details=features&subcategory=U2&category=3.5)? If so it is suspiciously like the NGear one I bought (http://www.directcanada.com/products/?sku=13130AC1853&vpn=2U3488&manufacture=NGEAR) that cam DOA and did what you said - didn't show up in comp management in XP nor Vista (nor Linux). These are total junk so I'll spend more next time.

Jo

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tine   08-30-2007 at 02:53:56 PM
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When you plugged it in and powered it up XP did not recognize that that I had attached a USB device..I believe my usb ports are still 1.1 but I not 100% sure.

Reply to tine
tine   08-30-2007 at 02:54:41 PM
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some one told me that I need to format the old drive but I am not sure how to do that since my computer cant seem to find it

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JMecc   08-30-2007 at 05:45:31 PM
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Whether USB 1.1 or 2, the drive should still show up in
Computer Management > Storage > Disk Management
if it works. From there you can format it.

Jo

Reply to JMecc
jtt283   08-31-2007 at 02:52:04 AM
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If the enclosure requires USB 2.0 and his ports are 1.1, it quite possibly would not show up. Seems to me I had this problem a couple of years ago.

------------------------------ There is ALWAYS a drone. Exactly where, or how many drones you will encounter may vary, but that there will be at least one will not.
 Reply to jtt283
Paperdoc   08-31-2007 at 10:47:01 PM
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Most of these replies assume you are connecting via a USB port and the operating system should find it there. My external enclosure is connected to my mobo's eSATA port, so I had to enable that port in the BIOS setup. The operating system just sees it as another SATA drive. The fun part is: it is there or not there, depending on whether I turn it on or off, because eSATA supports hot swapping. Win XP Pro is completely happy with that deal.

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tine   09-01-2007 at 08:43:25 PM
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lets just say that the enclosure has USB 2.0 shouldn't it still be able to be connected to a 1.1 port?

Reply to tine
jtt283   09-01-2007 at 09:20:19 PM
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Not necessarily. If you can, try it on another PC or laptop with a USB port you know is 2.0.

------------------------------ There is ALWAYS a drone. Exactly where, or how many drones you will encounter may vary, but that there will be at least one will not.
 Reply to jtt283
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