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UHHHHH SH*T 81c idle 8800 ultra... help

Last response: in Graphics & Displays
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July 27, 2007 8:36:29 PM

i havent oc'ed at all and my case has tons of ventilation but its at 81c idle.. when i touch the metal at the back of my case where the monitor plug is, its very hot.. is this at all normal.. because it seems waaay too hot and i have no idea what iv done. Its not overclocked at all its at 612 MHz so i have no idea.

thanks for the help
July 27, 2007 9:10:50 PM

That is not normal, i would RMA the graphics card and call your manufacturer.
July 27, 2007 9:32:50 PM

O **** alright ty
July 27, 2007 9:46:41 PM

Is your room hot? Cause 81C is high but not unacceptable...
July 27, 2007 9:49:39 PM

ambient is about 21 right now
July 27, 2007 9:51:33 PM

RMA it
July 27, 2007 9:51:35 PM

Have you tried upping the default fan speed with Rivatuner?
July 27, 2007 9:59:11 PM

iv taken off the side panel and have pointed a large house fan at it, and the temps have dropped to 71c and its not moving from there... what do you guys think now?

and does anyone know if the evga is toll free if you call?
July 27, 2007 10:11:24 PM

I'd still like to know what the default fan speed is. Even at 71c that's a bit high.

My 8800GTS 640mb overclocked to 600mhz core & 1800mhz mem idles at 54C and maxes at 70c with the fan running at 75%.
July 27, 2007 10:17:29 PM

well i went into riva tuner and supposedly its at 100%...
but when i load speed fan there are 2 fans that say: 25% and 13%.. wtf why so damn low and im not sure which fans those are and i dont know how to increase them...
July 27, 2007 10:22:24 PM

Speed fan I believe will be showing your system fans i.e. case, MB and not your GPU.

RivaTuner sould be showing your GPU fan speed just fine and your temp as it works np with my 8800GTS which is similar to your GTX ultra.

How noisy is your card? At 100% fan speed it should be making quite a racket.
July 27, 2007 10:35:04 PM

well at 100% which it is at right now, its really not that noisy.. and i cant even distinguish it from the other fans.. in total i have 10 fans in my case but i still dont find it very noisy..
July 27, 2007 10:42:00 PM

Hmm me thinks you are running Vista. I don't thing RivaTuner is supported in Vista yet. I'll go and check.
July 27, 2007 10:44:59 PM

well considering im using it... how can it not be supported.. unless of course im just hallucinating..
July 27, 2007 10:47:33 PM

Right this is from RivaTuner...

Quote:
System requirements:

* Windows 98 (updated MFC libraries required), Windows 98 SE, Windows ME, Windows 2000, Windows 2003 Server x32, Windows XP x32, Windows XP x64 edition or Vista x32 (limited feature set available).


If you are running Vista the temp / fan function may be the one not supported. No mention of Vista 64 so it probably won't run with that.

Where did you get your original temp reading from?
July 27, 2007 10:49:33 PM

i got my temp reading from both riva tuner and nvidia monitor which comes with ntune.. both read exactly the same.

and for some god damned reason i cant contact evga.. their phone number doesnt work.. it says cannot be completed as dialed.

*and im running vista 32 not 64
July 27, 2007 10:58:27 PM

Evga support number is 888.880.EVGA (3842) which i am pretty sure is toll free. Secondly it does not matter what the fan speed is on the card those are way to high for an idle temp. I would def RMA if you can, if you can't contact EVGA they have a great tech support group. Either way your ambient temp is way to low for an idle of 81c.
July 27, 2007 11:01:31 PM

OK so the temp feature appears to be working fine if 2 different sources agree but the fan speed seems screwed for RivaTuner.

My card defaulted to a 60% fan speed which I could hardly hear above the other quiet fans in my system. I had to up the fan speed to 70-75% before I could really notice it.

How hot is the exhausted air from the card? You could try a thermometer or even your hand. Is it much hotter than your PSU?
Do you have an other card in the expansion slot next to your gfx card?
July 27, 2007 11:09:01 PM

major trouble makes a good point, is there anything that could be blocking your fan from pulling cool air onto the card?

with teh house fan dropping it 10*C it sounds like there is just an airflow problem.
July 27, 2007 11:12:06 PM

no its alone.. in the slot all by itself with no wires or anything. (im actually going in about a couple hours to buy 3 more fans.. one 90 mm fan which moves 80cfm, one 120 mm fan that moves 104 cfm, and a 120 mm fan that moves 80cfm.. i hope to god that will help but i highly doubt it since there is only so much i can do. puting the side of the case back on will mean much higher temps no matter how many fans i have. i really dont know what to do

here is my system:

evga 680i
evga 8800 ultra (stock)
2 gig corsair ram
700 watt ocz psu (which is a lot cooler than gpu)
q6600 @ 3Ghz
tuniq tower with as5
thermaltake armor with 2 fans at the front 1 at the top 3 at the back and of course 1 for the mobo, heatsink and graphics card.

and Fate0N3 i already called that number and it doesnt work. i dialed exactly those numbers and it says: completed as dialed.
July 27, 2007 11:30:03 PM

You've got to at least try a few things before you go to the hassle of RMAing the card I believe.

Well I think it could be 1 of 3 things.

Dodgy temp sensor on the card. That would be a RMA.

Faulty fan or poorly connected. Is the exhaused air hot and flowing well? They are so quiet you can't tell by sound alone. It could be a simple fix by pushing the fan connector on better if it's not getting the power. If not then again I am afraid it's RMA time.

Poorly seated cooler. Does it move about any? That would let the exhausted air be cooler and the core/mem heat up. If you don't feel you can secure it better, again, it's gonna have to go back.

I do hope for your sake it's as simple as the fan connector loose.
July 28, 2007 1:44:00 AM

well its not loose :(  but i still cant call bloody EVGA because their stupid line is not working... this is why i like BFG 100% more.. by jove how hard is it to set up a working phone line..

iv called from 3 cell phones and in 2 different houses but still same thing... the evga phone number doesnt work so if anyone could help me out that would be great
July 28, 2007 3:21:28 AM

Are you dialing 1-888-880-3842?
Try online customer support.
July 28, 2007 4:46:40 AM

maverick7 said:
well its not loose :(  but i still cant call bloody EVGA because their stupid line is not working... this is why i like BFG 100% more.. by jove how hard is it to set up a working phone line..

iv called from 3 cell phones and in 2 different houses but still same thing... the evga phone number doesnt work so if anyone could help me out that would be great


Aside from it running hot are there any other issues? Try gaming with it see what it does these cards can take 100C easy. You're in a panic calm down. Email EVGA support look into an RMA for the card and relax. This stuff happens it's no fun but collect yourself.

July 28, 2007 4:54:13 AM

71C isn't that hard to believe... my 8800GTS runs about 66C stock, and up to 90-93C when overclocked and under load... I wouldn't be especially concerned unless it's consistently staying over 85.
July 28, 2007 6:08:48 AM

Those temps are way too hot. Im going to ask a dumb but plausible question. Did you remove the piece from the exhaust slot in the back of your rig? Ive seen that done by others, and leave the plate in the slot. If not and youre getting these temps, even if it isntr running hot and its just a faulty sensor, time to rma, as how will you ever know your true temps?
July 28, 2007 3:28:20 PM

killer_roach said:
71C isn't that hard to believe... my 8800GTS runs about 66C stock, and up to 90-93C when overclocked and under load... I wouldn't be especially concerned unless it's consistently staying over 85.


With a little tweaking with RivaTuner as described in the link further back in this thread you should be able to get your temps down and not really gain any more noise. As long as your not running Vista it seems. :p 
July 28, 2007 6:10:06 PM

well when i tried to play medieval 2 the computer froze so...

and yes jaydeejohn i did remove 2 plates at the back, one for exhaust one for the plugs..

Can anyone tell me the right number for evga since i need to rma the card...
July 28, 2007 6:18:21 PM

I am in the UK and have not had this missfortune (yet) of having to RMA stuff but I did a search and found this for you.

http://www.cpusolutions.com/html/vendorcontact.htm#EVGA

The info you need should be this...

EVGAPhone Number: (714) 528-4500
Technical Support: (888) 881-EVGA (3842) [TECHNICAL SUPPORT - PRESS #1]
RMA Department: (888) 881-EVGA (3842) [RMA - PRESS #2]
Online Technical Support: http://www.evga.com/support/getSupport/
Website: http://www.evga.com/
Online RMA: http://www.evga.com/rma/default.asp
July 28, 2007 6:31:29 PM

It could be a faulty fan, RMA it. My room temps are 30C and my 8800GTS 320mb idles around 45C non overclocked and around 50C overclocked. I'm hoping you get to solve your problem because I'm interested in Evga's support, since my friend had a bad incident with them.
July 28, 2007 7:08:05 PM

Evilonigiri said:
It could be a faulty fan, RMA it. My room temps are 30C and my 8800GTS 320mb idles around 45C non overclocked and around 50C overclocked. I'm hoping you get to solve your problem because I'm interested in Evga's support, since my friend had a bad incident with them.


What fan speed are you running to get it down to 50C when OC?
August 1, 2007 12:45:05 PM

I also got a 8800 Ultra (EVGA) and I just checked my temp with nTune and GPU1 runs at 82 C. I got around 20 C roomtemperature, I also got another fan just of the side on it pushing air out (Using a Lian Li case). I open my case but its still at 81-82 C, also tryed to unplugg the extra fan but still at 81-82 C. I'm not good at this so I might me looking at the wrong thing?

PS; Running Vista Ultimate 64-bit
August 1, 2007 2:42:33 PM

1-888-880-3842 works for me just fine. You must be fat fingering it.
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