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HP Laptop wont connect to the Internet

Last response: in Windows Vista
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October 10, 2010 6:42:44 PM

My friend has a HP laptop that wont connect to the internet at work. At the apartment he connects just fine. The internet was working at work as well until we password protected it. Now his laptop will connect to the network but it says local access only and will not go to the internet. Everybody else's laptops and macbooks work just fine. Also if he plugs in with an ethernet cable it works. We updated all of the drivers and did all of the windows diagnostics and nothing has worked. any ideas?
October 10, 2010 8:24:48 PM

Something to try. In Device manager open Network Adapters and uninstall the wireless adapter and restart the machine. Windows will reinstall the driver where it may have been corrupted before.
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October 10, 2010 9:09:54 PM

Thanks, I tried that actually. The thing is though is that the wireless works other places. just not here.
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