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320gb SATA Died

Forum Storage : Hard Disks - 320gb SATA Died

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flow   09-12-2007 at 12:26:17 AM

Hi all. This my first post here. Problem I am having is I recently bought a seagate 320gb sata 7200.10 and well its dead now.A chip on back of it burnt out.Now I own like 4 320gb and 1 500gb all seagate so this be my first hard drive to return to them. What I want to know is, will they honor my warranty? I dont want to waste $$ on shipping just to be told warranty void. Help anyone?

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g-paw   09-12-2007 at 12:45:01 AM
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If it were me and the case wasn't opened or damaged, I'd send it back. I've never sent a hdd back but I have never had a problem RMAing other parts

Reply to g-paw
GuyAmI   09-12-2007 at 01:28:35 AM
- 0 +

The various drive manufacturers usually have a place on their sites where you can check to see if your particular drive is still within warranty.

 

Seagate's is here: Warranty Checker


Message edited by GuyAmI on 09-12-2007 at 01:30:10 AM
------------------------------ Quando Omni Flunkus Moritati
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raptorxt   09-12-2007 at 01:30:28 AM
- 0 +

you should be able to
of course it has to be in the warrany window

or you could just go to seagate website or call them to see if your warranty is valid or not

Reply to raptorxt
flow   09-12-2007 at 07:09:54 AM
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Hard Drive is under warranty. What I am asking is if a burnt out chip is my fault or under seagate warranty?

Reply to flow
royalcrown   09-12-2007 at 09:40:03 AM
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How is it your fault..what did you do to the chip to burn it,nothing you say, then THINK ?

I miss common sense...

------------------------------ E8500,GA-EP45-UD3R, 8 GIG MUSHKIN, XFX 4890 , ASUS 22", WD 640 X 2, CM 532, CM 650TX
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