Hi. I have a HP DV6500. Whenever I turn it on it comes to the welcome screen and then a black screen but doesnt load any further.
More aboutcomputer wont load past screen
If you boot up your computer you can press (usually) F8 and it will give you a few different boot options.
Can you try Last Known Good Configuration and/or Safe Mode and see if you get any further firstly? If so its worth just running a disk clean up and seeing if you can remove any unwanted files then the usual virus/malware scans if possible.
Thanks for the reply. I spent hours doing that and messing around in safe mode but nothing helped. I took it to the geek squad and they said it was the hard drive and would be $400 to fix..so i'm typing this on my brand new laptop. lol