Archived from groups: microsoft.public.windowsxp.basics (
More info?)
Hi,
Updates from the Windows Update Web site are not installed and an "Error
0x80070005: Access is denied" error message is logged to the Windows
Update.log file
http://support.microsoft.com/?kbid=836926
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org
"JD" <JD@pseudobell.net> wrote in message
news:2ctgc1lo5cm0mtgbdsfcdav5ps9numvda6@4ax.com...
> Rick
> This is the part of the file beginning Updates to Install = 1
>
>
> 2005-07-03 16:22:13 1272 454 COMAPI - Updates to
> install = 1
> 2005-07-03 16:22:13 1272 454 COMAPI <<-- SUBMITTED
> -- COMAPI: Install [ClientId = WindowsUpdate]
> 2005-07-03 16:22:13 1176 310 Agent *************
> 2005-07-03 16:22:13 1176 310 Agent ** START **
> Agent: Installing updates [CallerId = WindowsUpdate]
> 2005-07-03 16:22:13 1176 310 Agent *********
> 2005-07-03 16:22:13 1176 310 Agent * Updates to
> install = 1
> 2005-07-03 16:22:13 1176 310 Agent * Title =
> <NULL>
> 2005-07-03 16:22:13 1176 310 Agent * UpdateId
> = {B166A6A9-398B-4C81-B8DB-2043CF0672A1}.103
> 2005-07-03 16:22:13 1176 310 Agent *
> Bundles 1 updates:
> 2005-07-03 16:22:13 1176 310 Agent *
> {F2FCA9BF-05AD-460A-977C-355CE5734118}.102
> 2005-07-03 16:22:17 1176 4a8 Report REPORT EVENT:
> {C17341A2-7BC1-4DC4-B256-239C4F1CA4D5} 2005-07-03 16:22:12-0700
> 1 162 101 {B166A6A9-398B-4C81-B8DB-2043CF0672A1} 103
> 0 WindowsUpdate Success Content Download Download
> succeeded.
> 2005-07-03 16:22:20 1176 310 Handler Attempting to
> create remote handler process as JOHNS\John in session 0
> 2005-07-03 16:22:20 1176 310 DnldMgr Preparing
> update for install, updateId =
> {F2FCA9BF-05AD-460A-977C-355CE5734118}.102.
> 2005-07-03 16:22:20 2504 978 Misc ===========
> Logging initialized (build: 5.8.0.2469, tz: -0700) ===========
> 2005-07-03 16:22:20 2504 978 Misc = Process:
> C:\WINDOWS\system32\wuauclt.exe
> 2005-07-03 16:22:20 2504 978 Misc = Module:
> C:\WINDOWS\system32\wuaueng.dll
> 2005-07-03 16:22:20 2504 978 Handler :::::::::::::
> 2005-07-03 16:22:20 2504 978 Handler :: START ::
> Handler: Windows Patch Install
> 2005-07-03 16:22:20 2504 978 Handler :::::::::
> 2005-07-03 16:22:20 2504 978 Handler : Updates to
> install = 1
> 2005-07-03 16:22:20 2504 978 Handler : Installing
> update {F2FCA9BF-05AD-460A-977C-355CE5734118}.102
> 2005-07-03 16:22:20 2504 d8c Handler Installing
> with parameters=/norestart /quiet -er,
> sandbox=C:\WINDOWS\SoftwareDistribution\Download\ad9c4c2a779933f83b51a49a2c88838d.
> 2005-07-03 16:22:48 2504 d8c Handler Install
> completed with 0x80070005.
> 2005-07-03 16:22:48 2504 978 Handler FATAL: UH:
> 0x80070005: InstallOrUninstallThread failed
> 2005-07-03 16:22:48 2504 978 Handler : WARNING:
> Install completed: result type = 0x0, installer error = True, error =
> 0x80070005, disabled until reboot = Yes, reboot required = No
> 2005-07-03 16:22:48 2504 978 Handler FATAL: UH:
> 0x8024200b: HandleSingleUpdate failed
> 2005-07-03 16:22:48 2504 978 Handler :::::::::
> 2005-07-03 16:22:48 2504 978 Handler :: END ::
> Handler: Windows Patch Install
> 2005-07-03 16:22:48 2504 978 Handler :::::::::::::
> 2005-07-03 16:22:48 1176 310 Agent *********
> 2005-07-03 16:22:48 1176 310 Agent ** END **
> Agent: Installing updates [CallerId = WindowsUpdate]
> 2005-07-03 16:22:48 1176 310 Agent *************
> 2005-07-03 16:22:48 1272 efc COMAPI >>-- RESUMED
> -- COMAPI: Install [ClientId = WindowsUpdate]
> 2005-07-03 16:22:48 1272 efc COMAPI - Install
> call complete (succeeded = 0, succeeded with errors = 0, failed = 1,
> unaccounted = 0)
> 2005-07-03 16:22:48 1272 efc COMAPI - Reboot
> required = Yes
> 2005-07-03 16:22:48 1272 efc COMAPI - WARNING:
> Exit code = 0x00000000; Call error code = 0x80240022
> 2005-07-03 16:22:48 1272 efc COMAPI ---------
> 2005-07-03 16:22:48 1272 efc COMAPI -- END --
> COMAPI: Install [ClientId = WindowsUpdate]
> 2005-07-03 16:22:48 1272 efc COMAPI -------------
> 2005-07-03 16:22:53 1176 310 Report REPORT EVENT:
> {4C347538-48E0-40F2-A948-EF831467AAFD} 2005-07-03 16:22:48-0700
> 1 182 101 {B166A6A9-398B-4C81-B8DB-2043CF0672A1} 103
> 80070005 WindowsUpdate Failure Content Install Installation
> Failure: Windows failed to install the following update with error
> 0x80070005: Microsoft Windows Installer 3.1.
> 2005-07-03 16:22:54 1272 454 COMAPI Installation
> wizard (API) invoking RebootSystem
> 2005-07-03 16:22:54 1272 454 Misc WARNING: SUS
> Client is rebooting system.
> 2005-07-03 16:23:01 1176 220 AU AU Restart
> required....
> 2005-07-03 16:23:01 1176 868 AU ###########
> AU: Initializing Automatic Updates ###########
> 2005-07-03 16:23:01 1176 868 AU # AU
> disabled through User preference
> 2005-07-03 16:23:01 1176 868 AU # AU is
> disabled, not initializing any handlers
> 2005-07-03 16:23:01 736 970 Misc ===========
> Logging initialized (build: 5.8.0.2469, tz: -0700) ===========
> 2005-07-03 16:23:01 736 970 Misc = Process:
> \??\C:\WINDOWS\system32\winlogon.exe
> 2005-07-03 16:23:01 736 970 Misc = Module:
> C:\WINDOWS\system32\wuaueng.dll
> 2005-07-03 16:23:01 736 970 Shutdwn FATAL:
> WUAutoUpdateAtShutdown failed, hr=8024A000
> 2005-07-03 16:23:04 1176 868 Service *********
> 2005-07-03 16:23:04 1176 868 Service ** END **
> Service: Service exit [Exit code = 0x240001]
> 2005-07-03 16:23:04 1176 868 Service *************
> 2005-07-03 16:24:19 1172 868 Misc ===========
> Logging initialized (build: 5.8.0.2469, tz: -0700) ===========
> 2005-07-03 16:24:19 1172 868 Misc = Process:
> C:\WINDOWS\System32\svchost.exe
> 2005-07-03 16:24:19 1172 868 Misc = Module:
> C:\WINDOWS\system32\wuaueng.dll
> 2005-07-03 16:24:19 1172 868 Service *************
> 2005-07-03 16:24:19 1172 868 Service ** START **
> Service: Service startup
> 2005-07-03 16:24:19 1172 868 Service *********
> 2005-07-03 16:24:19 1172 868 Agent * WU client
> version 5.8.0.2469
> 2005-07-03 16:24:19 1172 868 Agent *
> SusClientId = 'cf7f85d5-cd8a-4d55-9c22-506a0377274e'
> 2005-07-03 16:24:19 1172 868 Agent * Base
> directory: C:\WINDOWS\SoftwareDistribution
> 2005-07-03 16:24:19 1172 868 Agent * Access
> type: No proxy
> 2005-07-03 16:24:19 1172 868 Agent * Network
> state: Connected
>
> "Rick \"Nutcase\" Rogers" <rick@mvps.org> wrote:
>
>>
>>From my initial response:
>>
>>"Click start/run, type %windir%/windowsupdate.log and click ok. Scroll to
>>the
>>bottom (most recent activity), see if you can find the event failure and
>>copy/paste that into a reply to this post."
>
>