help

[jeremy78]

help i've been having trouble when i go to open file, then i can open or save file but the box disappears and nothing happens. i tried to download avg virus scan it loaded and i was asked if i want to run software and i tried but box disappears what's wrong. help

 

[aford10]

Run through the malware guide in my signature.

 

[jeremy78]

Best answer selected by jeremy78.

 

[aford10]

Thanks for the vote.