External hard drive issues

I am having an issue with my external hard drive: 1st I lost all of my music files I tried to use a data recovery to recover the lost files I was able to see them but couldn't recover them, now when I try to access the hard drive via the short cut that I have on my desktop it says that the driver could not be found it is listed in the disk mangement but without the letter that was assigned to it when I right-click on the volume it sends me to help.

Can anyone help me to figure out the problem so that I may access the drive again
2 answers Last reply
More about external hard drive issues
  1. If it's recognized in Disk Manager, right click and an option should be available to change the drive letter
  2. Thanks but I tried that and it only shows help when I do that but I found another posting with a similar issue so I am going to try that and see if it works
Ask a new question

Read More

Hard Drives Data Recovery External Hard Drive Storage