Tom's Hardware > Forum > CPU & Components > CPUs > 2 month old computer build still giving me problems

2 month old computer build still giving me problems

Forum CPU & Components : CPUs - 2 month old computer build still giving me problems

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The problem that i have is that everytime that i play World of Warcraft, the computer reboots itself after a certian time. WOW is the only game that i have installed. The computer may be on for days without playing any game and it runs fine, but 45 minutes to 90 minutes into WOW, it reboots with no BSOD or error message.

Here is the original hardware that i had:

Case: Asus
MB: Gigabyte DQ6
RAM: HyperX 6400 2 gigs
CPU: E6400 with stock cooler
VIDEO: X1900XT 512MB (MADE BY ATI)
DVDR: Samsung
Sound: Soundblaster Audigy Platinum with front I/O
Power: Antect True Power 2.0 480W
HDD: Seagate 7200.10 320G
OS: Winxp SP2

So the first thing that i changed was the power supply. I went back to the store and they exchanged it without any questions. After 1 day it started again. So i changed the MB to an ASUS P5B, but the problem still occured. I went back and bought new RAM OCZ reaper 2 gig kit, installed that, but the system still reboots. The only things left to change are the CPU, VIDEO or Sound. Every time that i have changed a part, i have reinstalled the OS. THe motherboard is well mounted and there are no shorts on it. I have applied a generous amount of CPU thermal compound on the cpu and it doesn't overheat. Idle is 20 degrees Celcius. Can anyone suggest anything at all?

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Although you've replaced the RAM, I still vote for running Memtest86 just to be safe.

You mentioned your idle temps (they sound great) but you didn't mention your load temperatures... also, if you have any component overclocked, turn it back down until you find your gremlin.

Reply to rodney_ws

everything is stock and memtest came back ok.

Reply to patdabeat
- 0 +

Change the settings in Windows so that it doesn't reboot, but gives a BSOD.

System Properties->Advanced->Startup and Recovery, 'Automatically Restart'.

Reply to ethel
- 0 +

Sound is easy to check, just pop out the card. disable it in the registry and play. There is a slight chance it the sound card, but the only time I've had one go bad on me is after a cascade failure took out all the other components.

Have you run any stress testing (like prime 95) to heat up the cpu, but not necessarily the video card?

And a quick check to make sure the fans on the video card are spinning wouldn't hurt. The cards can idle fine with a broken fan but once stressed if those things aren't working goodnight.

Reply to kcrush
- 0 +

Its your sound card that is causing the bsods'. Found a fix on Creative forum, link is below.

http://forums.creative.com/creativ [...] age.id=282

Quote :

"SET soundmaxhardwarechannels "0"":


Navigate to your WTF folder located in your World of Warcraft folder.
The default location should be C:\Program Files\World of Warcraft\WTF\Config.wtf


Double left click on the Config.wtf file.

Select "Select the program from list" and hit "OK".

Select "WordPad" (uncheck the box next to "Always use the selected program to open this kind of file" ) and hit "OK".

Add this line to the bottom of the list:

SET soundmaxhardwarechannels "0"

You can also try 16, 24, 32, or 128 in quotes.

Additionally, you can manually change the sound output system.

Add the following line to the list if it doesn’t exist:

SET SoundOutputSystem "x"

Change the x in the line above to each of the following numbers in turn to see if it helps,
please make sure to restart the game each time after changing this line.

1 = Windows Multimedia (the one you should first try)
2 = Direct Sound
3 = Aureal3D
4 = Open Sound System
-1 = Auto select (the default)



Hope this helps.

Reply to Yoosty

Yoosty might be on to something..

 
patdabeat wrote :

I have applied a generous amount of CPU thermal compound on the cpu and it doesn't overheat. Idle is 20 degrees Celcius. Can anyone suggest anything at all?

 

Less is more when it comes to thermal compound. You're not making a damn sandwich! All it does is fill in the microscopic pits/valleys on the surface. Too much paste and you'll have a bad interface with the heatsink. Temps will go crazy. Idle is nothing, under load if it gets too hot the CPU's thermal sensor will cause a reboot.


Message edited by qwertycopter on 08-02-2007 at 04:01:56 PM
Reply to qwertycopter

Thanks for the tips, i'll check all that out this evening.

Reply to patdabeat

I think your problem is overheating - that is a small asus case?

power supply is over heating/ too small - remove door if probelm stops then add more cooling by cutting hole in case

Reply to dragonsprayer
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