- Oct 14, 2007
- 4
- 0
- 18,510
I recently got a new Samsung SATA DVD burner (SH-203N) from www.newegg.com for my Windows Vista Home Premium system (Asus Striker Extreme board). The drive is not detecting any discs. The wininquiry.exe file
I used from Samsungs website comes up with a drive not found error message and when looking in the device manager I see the following error message: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
I have tried updating the driver and that doesn't work. I also hit the "check for solutions" button and got the following error message:
Description:
Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 39.
Files that help describe the problem:
C:\Users\Mugenakuma\AppData\Local\Temp\DMI84C1.tmp.log.xml
C:\Windows\inf\cdrom.inf
I would greatly appreciate any help getting this drive to work.
I used from Samsungs website comes up with a drive not found error message and when looking in the device manager I see the following error message: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
I have tried updating the driver and that doesn't work. I also hit the "check for solutions" button and got the following error message:
Description:
Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 39.
Files that help describe the problem:
C:\Users\Mugenakuma\AppData\Local\Temp\DMI84C1.tmp.log.xml
C:\Windows\inf\cdrom.inf
I would greatly appreciate any help getting this drive to work.
Facebook
Twitter
Instagram