I am facing a rather interesting problem... I cannot log on to my computer with my password- it appears to have changed even though I did not change it. I have a guest account on the computer and when I log on from there, this command prompt screen appears and lots of them that say 1.exe, 2.exe, 3.exe, and so on (goes to around 150 ish) and if I close any of them new ones appear. I opened task manager and there were quite a few of 2 processes... ntv something.exe and cserve.exe or something like that. They were not taking up too much memory (only 900K each), so I thought it might be a problem with the start up settings at first but now, when I think about it, I wonder whether this might be a virus and if so, would it have been able to change/corrupt my windows password? (I was logged on to my admin account when these windows first appeared.)
So I guess my question now is: 1. is this a virus, and if so 2. how do I remove it (keeping in mind I only have access to the guest account) or is there a way to remove it? My OS is Windows 7 starter (came pre-installed on the computer). I really do not want to format the computer because a) I do not know how to and am not very accomplished in it b) I cannot take it to a repair station because the approved repair stations for this product do not return the product for in less than 30 days (they always take the max by law) and I cannot take it to a third part repair station because the product is still under warranty, and c) I have lots and lots of games and personal files on the computer that I do not want to loose (I cannot take copies of these either because they are located under the admin account, which I cannot access).