OK, my mom bought my brothers Dell XPS but my brother kept his HD for another computer. He sold the XPS to my mom with a brand new samsung HD, but didn't bother trying to set it up. I was going to try to install Windows XP Pro onto it. The computer started up and started the Windows Setup, but as soon as the screen read "Setup is starting Windows" it goes to the the blue screen of death.
This screen says:
A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.
Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical information:
*** STOP: 0x0000007E (0XC0000005, 0XF853E0BF, 0XF898A208, 0XF8989F08)
*** pci.sys - Address F853E0BF base at F8537000, DateStamp 3b7d855c
I could use some help here. I was thinking maybe I need to have drivers installed for the HDD before trying to install windows but I don't know how to do that. I have no clue how to fix this myself, so I thought I'd ask for help before hiring someone to take a look at it. Thanks in advance for any suggestions and help you can offer.
This screen says:
A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.
Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.
Technical information:
*** STOP: 0x0000007E (0XC0000005, 0XF853E0BF, 0XF898A208, 0XF8989F08)
*** pci.sys - Address F853E0BF base at F8537000, DateStamp 3b7d855c
I could use some help here. I was thinking maybe I need to have drivers installed for the HDD before trying to install windows but I don't know how to do that. I have no clue how to fix this myself, so I thought I'd ask for help before hiring someone to take a look at it. Thanks in advance for any suggestions and help you can offer.