HP Officejet 7310 Scan Tool

Forum Windows XP : Drivers HP Officejet 7310 Scan Tool

Hello,
Trouble interfacing printer office jet 7310 all in one with my windows xp. Can't scan but can print, copy, fax. Message in printer says "you need to install or run hp sofware for this feature". Have installed HP basic feature sofware driver from cd drive as succesfully still no scan. Seems like sofware interface problem. Please advise?

Reply to holley77

Try this diagnostic utility to repair the scan feature (assuming drivers were installed).
http://h10025.www1.hp.com/ewfrf/wc [...] uct=391182

If the repair tool doesn't work, try redownloading the basic software here.
http://h10025.www1.hp.com/ewfrf/wc [...] uct=391182

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Reply to aford10

You can download whatever Software/Drivers for your HP Officejet 7310 from here!
http://h10025.www1.hp.com/ewfrf/wc [...] ct=391182#

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Reply to saran008

saran008 wrote :

You can download whatever Software/Drivers for your HP Officejet 7310 from here!
http://h10025.www1.hp.com/ewfrf/wc [...] ct=391182#

That's exactly what I said in the post before.

Quote :

That's exactly what I said in the post before.

Yep Sir! Your links directs straight to specific diagnostic tool & basic scanning software!

Mine leads to the main Select software and drivers Page!
He can download and install latest divers too!

Cool buddy!

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Reply to saran008