Archived from groups: microsoft.public.windowsxp.basics (
More info?)
"Judy L" <me@anywhere.com> wrote in message
news:OkGG1MJgFHA.1412@TK2MSFTNGP09.phx.gbl
>>> On my laptop, when I tried to open emails this morning, I got the
>>> message "Outlook Expresss has encountered a problem and needs to
>>> close. We are sorry for the inconvenience" etc etc etc
>>>
>>> How does one "repair" Outlook?
>>> Judy
>>
>> Is OE set to open in the Inbox?
>
> Yes, it is
> Judy
>>
>> --
>> Frank Saunders, MS-MVP, IE/OE
>> Please respond in Newsgroup only. Do not send email
>>
http://www.fjsmjs.com
>> Protect your PC
>>
http://www.microsoft.com./athome/security/protect/default.aspx
>> http://defendingyourmachine.blogspot.com/
Don't store messages in the Inbox. It is the folder most apt to be
corrupted. As soon as you read them move them to user created folders.
Then compact the Inbox regularly.
Go to where OE is storing its files with Windows Explorer and move (not
copy) Inbox.dbx to an empty Windows
folder. With Win2K, WinXP and Win2K3 it will be a hidden file.
You can use either of these tools to extract the messages from the old DBX
file:
DBXtract ($5): http://www.oehelp.com/DBXtract/ although this tool is faster
and better:
DBXpress: ($25)
http://www.oehelp.com/DBXpress/Default.aspx
Do NOT extract to the desktop!
With a large file this can take a long time, so let it keep running.
The messages can be dragged from a Windows folder back into an OE folder in
OE's Folder List.
--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/