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Big problem anyone have any ideas?

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March 22, 2012 6:44:58 AM

Hey guys,

So recently I tried to download a windows 7 crack (I'm running XP) and got a few trojans, Norton picked up on that, advised me to download a program to remove one of them, i followed the instructions and restarted the computer, when I started it back up there was yet another trojan to remove, so I followed the same instructions but for a different trojan and restarted my computer...

So now when I try to start the computer, during the windows loading screen I get blue screen of death and it restarts. It just does this over and over again. On top of this for some weird reason, my keyboard doesn't work on this particular PC, I've tried it on two other laptops and it works fine, I also tested the USB ports on the infected PC with a USB fan, which worked and my mouse which lit up, so I'm assuming there's nothing wrong with the USB ports (they were also all working fine before the incident so I'm guessing this isn't just some really unlucky coincidence).

So I can't start my computer in safe mode because the keyboard doesn't work and I can't access my computer...Any suggestions on what I can do to fix this mess? Thanks.

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a b 8 Security
March 22, 2012 10:58:29 AM

Lesson here: Don't pirate software.
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a b 8 Security
March 22, 2012 4:28:14 PM

Norton should never tell you to download a program to fix anything. It was probably the virus.

Time to re-format and re-install Windows.
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a b 8 Security
March 22, 2012 10:53:39 PM

Tom's Hardware doesn't provide help for pirated software issues!Sorry.
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a b 8 Security
March 22, 2012 10:53:44 PM

This topic has been closed by Area51reopened
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a b 8 Security
March 22, 2012 10:53:53 PM

Best answer selected by Area51reopened.
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