Edit the registry to get the folder options back.
Go to Start, Run then type in regedit and click Ok.
Browse to the following key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
Find the NoFolderOptions key and change the vaule to 0 assuming you have this registry key.
Restart your computer.
Check your computer's policy to make sure its not disabled.
Click on Start, Run and type in gpedit.msc and navigate to the following location:
User Configuration\Administrative Templates\Windows Components\Windows Explorer.
On the right side, set Remove the Folder Options menu item from the Tools menu to Not Configured by double clicking it and setting the appropriate option.
Import a registry tweak\edit.http://www.onlinecomputertips.com/troubleshooting/folderoptions.reg
Download and import this registry tweak that will change settings in your registry.
Download the file.
Double click it and then click Run and then Yes when it asks if you want to import the file into the registry.