500gb hard drive showing only as 127gb.. under xp help

i have 2 western digital 500 gb hard drives but it only shows one at 127gb.. wth?? why is it doing this
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More about 500gb hard drive showing 127gb help
  1. Are you using XP service pack 2?
  2. You need to install service pack 2. After that you need to go into diskmangement and make the extra space acive and format.
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