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BSOD: Norton Anti-Virus?

Tags:
  • Blue Screen
  • Windows Vista
Last response: in Windows Vista
January 16, 2011 8:12:09 AM

Hey all,
As I was browsing the internet, my computer Blue Screened....
Here is the bluescreenview report (Great program BTW)



=================================================
Dump File : Mini011611-01.dmp
Crash Time : 16/01/2011 11:01:32
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0xa025d4c2
Parameter 3 : 0xd42919f0
Parameter 4 : 0x00000000
Caused By Driver : SYMTDIV.SYS
Caused By Address : SYMTDIV.SYS+3c4c2
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\Minidump\Mini011611-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
==================================================

I've googled this a bit and it seems to be that Norton is causing this. Any ideas?
Thanks to all in advance!

More about : bsod norton anti virus

January 16, 2011 9:23:53 PM

Make sure the program is fully updated; check for any patches on Symantec's website. You might also want to search for that specific error while you're there to see if they have any suggestions as to what to do about it.