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Connection issue need help!!

Last response: in Networking
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June 7, 2008 12:27:25 PM

OK here is the problem:
I had an HP Pavilion 1642x and wanted to upgrade. So I first started by getting a new case. I switched out all of my hardware and had ALMOST no issues. All of my USB ports work fine. So I plugged in my USB wireless adapter and was not working. It was saying it was an unknown device.

Then I figured it was malfunctioning so I plugged strait into the Cable modem and it was finding an "Unidentified Network" and was not connecting to the internet still. I did modem restarts and had no luck. I am on another computer now connected to that modem. So I know there is no issue with that.

I reset IP and and did a couple other resets in dos that I was instructed to do from someone much more computer Savvy than I. I went out and bought a network card, and had the same issue as the one on the motherboard.


Thanks for any help, I hope I can get this resolved. I really dont want it to be my motherboard, and have to spend 100 bucks on that plus buying Vista...

More about : connection issue

Anonymous
June 7, 2008 12:54:58 PM

Power cycle the modem and then open a Command Prompt and post the output from ipconfig/all.

Grumpy
June 7, 2008 1:08:18 PM

Windows IP Configuration

Host Name . . . . . . . . . . . . : MAHLER
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dynex DX-E102 PCI 10/100Mb Network Adapte
r
Physical Address. . . . . . . . . : 00-1D-0F-C3-76-66
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::3d89:fbf3:3915:1be8%14(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.27.232(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 285220111
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hsd1.wv.comcast.net.
Description . . . . . . . . . . . : Intel(R) 82562V 10/100 Platform LAN Conne
ct
Physical Address. . . . . . . . . : 00-18-F3-88-F6-40
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 8:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{E159CA74-0EC8-46CC-8820-07D59423B
884}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:169.254.27.232%15(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.hsd1.wv.comcast.net.
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Related resources
Anonymous
June 7, 2008 8:45:56 PM

Your network adapter is not being assigned an IP Address by the cable modem. Are you sure you power cycled the modem before connecting it to this computer? Cable modems remember the MAC address of the first connection they make.

Grumpy
June 8, 2008 6:18:13 PM

The cable modem most likely needs to be reset by your ISP. Most cable companies put a MAC address lock on their modems so that they cannot be used with routers. If you changed the network adapter from the one you first used with the modem, the MAC lock needs to be reset. Power cycling the modem would not accomplish this.
June 8, 2008 9:19:55 PM

Sometimes there is a timeout on the MAC address registered for cable service. The fastest way to get things going will be to call the ISP but if that is something you dread just disconnect the modem, leave it off overnight, and give it a shot the next day.
June 10, 2008 2:08:01 AM

Ok i will try unplugging the modem tonight and see how it goes in the morning
June 10, 2008 1:28:33 PM

ok I am still getting the same problem, even after unplugged the modem all night. Also I reinstalled the driver software from Lynksis and still cannot get my computer to recognize it
June 10, 2008 5:29:31 PM

Its time give your ISP a call then. Just tell them you are putting your modem on a different computer.
!