Problem with internet connection

[Hatuli]

Hello, im not quite sure this belongs here, but maybe some1 knows about theese things here.

I've recently changed my mobo, afterwards i had a few problems with my router and internet connection.
After talking with a representative, he guided me through those issues and my all was working well.

Now i noticed that i cant play net games at all because i have very high ping.
I did a trace route and thats what it said :

Tracing route to user-210.pl1071137.fiber.net [209.90.78.210]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 19 ms 19 ms 19 ms bzq-79-177-108-1.red.bezeqint.net [79.177.108.1]

3 * * * Request timed out.
4 21 ms 19 ms 19 ms bzq-179-124-5.static.bezeqint.net [212.179.124.5
]
5 2948 ms * 2780 ms bzq-179-124-18.static.bezeqint.net [212.179.124.
18]
6 239 ms 238 ms 232 ms so-0-1-1.fra10.ip.tiscali.net [213.200.65.197]
7 175 ms 175 ms 177 ms so-3-0-0.was11.ip.tiscali.net [213.200.80.126]
8 168 ms 170 ms 169 ms te-7-2.car4.Washington1.Level3.net [4.68.110.97]

9 176 ms 166 ms 176 ms vlan99.csw4.Washington1.Level3.net [4.68.17.254]

10 164 ms 162 ms 162 ms ae-92-92.ebr2.Washington1.Level3.net [4.69.134.1
57]
11 180 ms 180 ms 183 ms ae-2.ebr3.Chicago1.Level3.net [4.69.132.69]
12 232 ms 220 ms 230 ms ae-3.ebr2.Denver1.Level3.net [4.69.132.61]
13 233 ms 220 ms 230 ms ae-1-100.ebr1.Denver1.Level3.net [4.69.132.37]
14 235 ms 234 ms 235 ms ae-5-5.car2.SaltLakeCity1.Level3.net [4.69.133.1
25]
15 234 ms 234 ms 233 ms ae-11-11.car1.SaltLakeCity1.Level3.net [4.69.133
.121]
16 262 ms 258 ms 262 ms FIBERNET-CO.car1.SaltLakeCity1.Level3.net [64.15
8.68.90]
17 270 ms 268 ms 266 ms fbp-ore-bdr4-portchan1.serial.fiber.net [216.83.
146.138]
18 263 ms 261 ms 260 ms user-210.pl1071137.fiber.net [209.90.78.210]

Trace complete.

My provider is bzq, and after talking to another representative about their high ping server he told me that it doesnt matter if the ping is high as long as the ping of the last server on the list is low, and he said there's nothing he can do about that.

my question is, whose fault is it? can i blame it on their server or is it a problem with my pc?

Thanks!

 

[thehelo]

Its doesnt seem to be a problem on your end

 

[folken]

My response times spike well over 200ms to any of the bezeqint.net addresses in your trace route as soon as it hits "customer-side-bi-4-pal6.pal.seabone.net [195.22.197.34]". It looks like Seabone.net is owned by Telecom Italia so maybe they are having some issues with it right now. Bezeqint.net probably gets their bandwidth from them so they cant really do anything about it. Time to complain to Telecom Italia