I have lost the decktop icons from my computer. They show briefly when i turn the computer on. When i click on "restore centre"; trying to restore to a previous date to get it functioning as before & not freezes - it does not respond at all. To use my computer i have to turn it on in safe mode with networking. What should i do to get back normal working?
Greetings: Basically not working" is not very clear and distinctive. So I can give only a very general answer:
- malware: remove it
- a bad driver that isn't being used in safe mode: replace it
- some strange program you installed yourself: uninstall it
The failsafe way to repair it (except if it is being caused by hardware issues) is to reinstall Windows.
finally if you suspect there is a virus or malware behind your issues you can give the ComboFix a spin