Vista Premium MCE Netflix "Unable to open page" error

dvfox

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Oct 25, 2010
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Hello,

Recently updated video and LAN drivers. Updated to address an issue wher Netflix, recorded TV was essentially letterboxed, not using full screen. Was able to play movies before the driver update.

Could do a system restore, but would be back to the same letterbox issue.

Able to log in to Netflix and view queue, search titles, etc. When I try to play a movie, I receive the error message: Unable to open page.

Latest updates on Vista Premium. Using motherboard onboard audio and video, again with latest motherboard manufacturer drivers.

I have removed and reinstalled the Netflix plugin for MCE, and removed and reinstalled Silverlight.

ASUS M4A785-M motherboard
AMD Athlon II X2 250 processor
4GB RAM

Thoughts on what to try?
 

savium

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Feb 17, 2011
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18,510


I'm having the same problem. It started yesterday. I tried turning DEP off for the Media Center App but Vista wouldn't allow it. Just wanted to let you know.

I also went to the Netflix website and deactivated all PC's that I had attached to my netflix account and then signed back into netflix from my media center. That didn't work either. That's when I noticed it's not even getting to the part where it checks for activation. Media center is not able to make it that far.

Netflix reports that everything is working correctly from their end. So from my point of view either Windows did an update that broke it or Comcast is throwing a monkey wrench into it.

Do you happen to have Comcast internet service?
 

savium

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Feb 17, 2011
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On support.microsoft.com there is a diagnostic tool that may be helpful for you. As soon as the page loads you should see a link to the tool under a link titled "Automatic fix for Windows Media Player video and other media and library issues"

It didn't work for me but it may for you.
 

dvfox

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Oct 25, 2010
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Yes, I am on Comcast. Strangely, 2 days later I am now able to view Netflix movies again. I am also back to my original issue of having the movies having a border around them. When I search movies on Netflix, I am vieiwng everything in full screen, but as soon as I start movie playback, I have the border around the picture.