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Aol desktop not working

My AOL desktop 9.6 "stoped working" with MS Windows. I scanned & found no viruses. I uninstalled AOL 9.6, and then downloaded 9.7. But I STILL get the "stopped working" message. I've been at this all day, and I'm no further ahead. Iwould like to get my AOL desktop back (9.6 OR 9.7); I "saved" my email in the uninstall process, I hope I haven't lost it.

I've searched the internet for possible solutions, and tried about 4 or 5, but none has worked.

Please help! (And thanks in advance)
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More about desktop working
  1. have you recently added or removed any hardware or software? What has changed since AOL desktop stopped working? Have you contacted AOL support about the issue?
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