App crash windows vista

Problem event name: APP CRASH
App name: iexplore.exe
Version: 8.0.6001.19019
Ap Timestamp: 4doc3d4c
Fault module name: IEshims.dll
Fault version: 8.06001.19019
Exception code: c0000005
Exception offset: 0021e16
OSVersion: 6.0.6002.2.2.0.768.3

Every so often a notice will come on the screen saying "Internet Explorer has stopped working" I click the box that says "Windows will check for solution and restart program" or something like that. So, then it is up and running again. I am a 70year old lady that doesn't have anyone to ask. So please can you help.
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More about crash windows vista
  1. i'd do this first
    Go to 'Control Panel' --> Click 'Internet Options' ---> Then 'Advanced' --> Lastly click 'Reset'
  2. Thank you. I'll try it.
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Internet Explorer Crash Windows Vista