How to reinstall drivers on vista with no internet connection

G

Guest

Guest
I cant get my boys compaq 6720s to connect to the internet, I keep coming up with error 10 can you help I have no access to the internet with the lap top?
 

mibix19

Distinguished
Hi. How are you trying to connect,wirelessly? Try using your ethernet cable plugged into the router from the laptop. Did you get an install disc from your ISP. If so connect with the cable and then run the disc.
 
Error 10 is a pretty generic error and can be any of your hardware. Have you looked in Device Manager for errors? Easy to get drivers to the laptop, just download at another computer and copy the drivers to the laptop using a USB stick/CD/DVD/externa hard drive.