Hi,
Thanx for this posting it certainly solved my problem.
Cheers mate.
Del.
1. Back up all necessary data to an external device such as a disk, flash drive or hard drive
2. Make sure all programs are closed and Restart your Acer laptop.
3.Detach any external hardware such as an external hard drive or printer.
4.Press the Power button to boot your Acer laptop.
5.Press "Alt + F10" on your keyboard when the Acer screen appears at the start of the boot up process. Wait a moment while Windows loads the reset files.
6. Select "Restore System from factory default" in the Acer eRecovery Management window.
7. Click "Next" on the next screen to continue. Click "Next" on the following destination information window. This will pop up a notice telling you that resetting your Acer laptop will erase all data and restore the laptop to its original settings and configuration.
8. Then Click "OK" in the notice window to proceed with resetting your Acer laptop.
9. Wait while your Acer laptop is reset to factory settings.
then your Laptop will reset with Factory Settings.