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Diskeeper...

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August 1, 2012 12:05:57 PM

Problems never end, do they? Well, I installed Diskeeper 12 Professional Trial on my PC...and it won't start. As soon as I start it, the following error appears...

"System.Runtime.InteropServices.SEHException (0x80004005): External component has thrown an exception.
at Diskeeper.Core.Interop.NativeMethods.DKRpcinit(String computerName, Boolean nIsRemote)
at Diskeeper.App.StartDiskeeperCommunication()
at Diskeeper.App.OnStartup(StartupEventArgs e)"

Of course, without the apostrophes...can someone help? I tried un-installing, cleaning the registry and re-installing, but to no avail. Event Viewer doesn't show anything related...thanks for the help in advance...

More about : diskeeper

a b 8 Security
August 1, 2012 5:36:49 PM

You didn't mention your OS, but it sounds like you don't have .NET installed.

Resource Requirements

The disk space requirements for Diskeeper Administrator depend on several factors. On most systems, Diskeeper Administrator will need 80 megabytes or less. Allow up to 450 MB of extra free space for temporary files during the installation. If Microsoft® .NET connection software is not installed on your computer, this requires approximately 70 MB of additional disk space. Further, your system may require a new or updated version of the Microsoft Management Console (less than 6 MB). Finally, if Internet Explorer®; is not present on your computer, some other needed files (hhupd.exe, 50comupd.exe, and wintdist.exe) may be added.
Additional Software Requirements

If you install the MSDE when you first configure the Diskeeper Administrator database, it initially requires less than 70 MB of disk space, although as the database grows, the additional disk space requirements will increase. Also, the MSDE uses the Microsoft Data Access Components (MDAC), which will require approximately 26 additional MB of disk space if not already present on your system.

http://www.condusiv.com/business/diskeeper/administrato...
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August 2, 2012 9:31:55 AM

But I don't have Diskeeper Administrator...I wrote the version in the first line...Diskeeper 12 Professional. I will try to re-install .NET Framework 4.0. BTW, I have Tune-Up Utilities 2012, because I know that they are on of the best tools out there. OS is Windows 7 Ultimate, 32-Bit.


Diskeeper 12 Professional Technical Specifications.
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August 2, 2012 11:45:51 AM

I re-installed .NET Framework 4.0...but to no avail.
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a b 8 Security
August 2, 2012 11:54:53 AM

Sorry for the wrong version. Your version does indeed require .NET v4. I'm not sure why reinstalling .NET didn't help. have you tried contacting diskeeper support?
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August 2, 2012 11:25:21 PM

Hi,

I had posted here previous, but no longer see my post - was it deleted?

If you are having a technical issue with Diskeeper or any one of our products, please open a Support Request ticket at http://www.condusiv.com/support/techsupportVL.aspx

-Alex
Social Media Manager
Condusiv Technologies
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August 2, 2012 11:26:24 PM

Yes, I did download the software...from Diskeeper's website...Now...can someone help me in understanding the error and solving it?
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August 2, 2012 11:39:45 PM

Hi amnesiaaisenma,

If you visit our website and open a Support Request ticket at http://www.condusiv.com/support/techsupportVL.aspx detailing the issue, our Technical Support department will respond with steps you can take to get it resolved.

-Alex
Social Media Manager
Condusiv Technologies
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a b 8 Security
August 3, 2012 12:08:38 AM

This topic has been closed by Area51reopened
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a b 8 Security
August 3, 2012 12:08:59 AM

This topic has been reopen by Area51reopened
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August 5, 2012 11:16:22 PM

Problem solved, topic can be closed.
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!