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Acer password recovery disk

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August 2, 2012 3:12:40 PM

I bought an acer computer from walmart about 4 years ago and now all of a sudden it is asking me for a password. when i bought the computer windows vista was already installed and i never got a revovery or a password disk, furthermore it is asking me to insert the password recovery disk into a removable drive, which i don't have and never had, one never came with my computer purchase. it has been almost a month now and i am paying for internett service that i can't use because i cannot get my computer to work for me. I need help now ... i have a lot of sentimental pictures, music, poem and lessons that i can't get to now because my i never got a password.
August 2, 2012 9:21:43 PM

Is windows asking for password? Or is it before windows load (also known as BIOS)?
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August 2, 2012 10:12:21 PM

Tom's Hardware can't assist in bypassing passwords.We have no way of knowing you are the true owner of this computer.Sorry.
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