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Can't restore laptop?

Last response: in Windows Vista
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March 30, 2011 2:56:03 AM

Hey everyone, I have a Dell Inspiron 11z laptop that i purchased a while ago that i'm trying to sell. While it's booting, i click f8 and click on "Repair Your Computer". Next, the log-in screen appears, but the only user is "other users". I click that since that's the only option, and it then asks for a Username and Password. I've tried a few things, including typing Administrator and the password for administrator ( which i changed for this purpose ) or the name and password for my account, but i constantly get an error that states:

"The specified domain either does not exist or could not be contacted."

Any idea why i'm getting this error and what will fix this? Thanks!

More about : restore laptop

a c 207 D Laptop
March 30, 2011 2:12:08 PM

Change the "Log on to" field to the computer name whatever that is for you. If you don't see the Log on to field, click on "Options".
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March 30, 2011 6:30:54 PM

When you say "log on to" field, are you talking about the user name? There's a blank space for user name and password, but nothing i try works. I just get the error stated above. There also is no options button or anything there... it's just those two fields. Basically, the screen looks like a normal vista log in, but instead of already having user names, it asks for me to type it in.
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a c 207 D Laptop
March 30, 2011 7:01:51 PM

Try to type in the computer name before the user name in the Username field.

Should look like "PCName\Username".
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March 30, 2011 7:49:16 PM

Doesn't seem to be working... :\
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a c 207 D Laptop
March 30, 2011 7:56:08 PM

How did you log on to it before? Can you go back to that?
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March 30, 2011 10:50:00 PM

i can log in normally to my desktop, but when i chose to press f8 and click repair my computer, that's when this new log in window appears.
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March 30, 2011 10:57:12 PM

actually, i have another question that just might make this somewhat easier. Can i download windows vista home edition 32 bit on to a flash drive and format my computer from there? I'm figuring the product key on the bottom of my computer is for vista, so i can just go ahead and do something like that. If possible, what do i need to do? Thanks.
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April 3, 2011 7:36:26 PM

Why not boot from a Vista DVD and simply format the drive and reinstall?
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a c 207 D Laptop
April 4, 2011 1:45:41 PM

Zoron said:
Why not boot from a Vista DVD and simply format the drive and reinstall?


I think that model laptop is a netbook type if not technically a netbook, no optical drive.
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