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Professionally remove malware.

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August 9, 2012 11:36:56 PM

Hello THG,

Here is my question: I understand that many individuals obtain malware at some point or another. Many of us are prepared somewhat, others; not so much.

I have heard that some members here make extra cash by removing malware and installing security suites like MBAM.

I was wondering how I could go about helping people remove/fight/prevent malware at a professional level while making some extra change.

Please excuse me and my amateur and naive attitude. this is a general question with open options. I may consider things, some may not go well. I will try to be flexible.

Thank You.

dogman_1234
August 10, 2012 12:05:04 AM

Well, you can always post banners in your neighborhood. I hope you don't think of making money through these forums though!
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a b 8 Security
August 10, 2012 12:39:48 AM

Word of mouth is the best way to inform others that you do this.
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Related resources
August 10, 2012 12:57:17 AM

Okay, so I know now how to advertise; how do I go about actually doing the removal? How do I rival commercial shops? What tools, software, resources do I need? License? Business?
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a b 8 Security
August 10, 2012 1:01:02 AM

You can use a variety of free tools.malwarebytes,tdsskiller,superantispyware,hitman pro,norton power eraser,combofix etc.
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August 10, 2012 2:50:16 AM

Cannot access the site.

Anyways.

So, are these the tools guy at computer shops use to removal all malware from a system? mind you, I will charge a service. I do not want to be sued if someone uses my services and get spyware and is a victim of identity theft.
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a b 8 Security
August 10, 2012 6:07:28 AM

You will need liability insurance to guard against the possibility of being sued. And don't forget to declare the income to the tax authorities.
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August 10, 2012 6:23:06 AM

I don't think you can be held accountable. It's like a bank robbery. If a robber try to rob a bank, the guard cannot stop the crime, is the guard guilty for the crime?
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a b 8 Security
August 10, 2012 8:16:04 AM

Of course you can be held acountable if you damage a PC that someone has paid you to repair. In your example the guard is the equivalent of anti-virus software, not someone who actively removes files from a PC.

A better example would be the courier who transports gold bullion from one bank to another. Are they liable if they lose that gold bullion in transit? Of course they are, and they will have insurance to guard against that liability.

You can always take the chance if you want; I wouldn't recommend it.
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August 10, 2012 4:07:47 PM

@ijack: should I talk to a lawyer and see if they are willing to write up a disclosure and liability contract? Liability insurance will have to go through a corporation, and I do not have the money time and tax resources to do such thing. This is for extra cash in my pocket as well as providing a service in my local community.
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a b 8 Security
August 10, 2012 7:59:08 PM

Have a look at http://www.askdavetaylor.com/how_do_i_set_up_a_computer... , which discusses this problem.

You have to bear in mind the possibility of physically damaging the computer as well - say you dropped it, for example. I don't believe that would be covered by such a waiver. On the other hand if you feel that is a remote possibility (e.g. you don't foresee actually physically handling the goods) then you can probably ignore that possibility.

I am not a lawyer - if you have access to a tame (or cheap one) it might be an idea to clarify what your liability would be. I guess it varies from country to country. Better that than finding out the hard way!
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August 10, 2012 8:09:16 PM

He makes a good point.

If I am to remove malware, reformat a rive, and/or install anything or remove anything, they must back up ALL data, sign-date and acknowledge a waiver to allow me to utilize my resources.

Also, I could be sued for stupid things too.

Let us say that I work on their computer. A week later, their house burns down. they can sue me for damages because I caused the fire! Really, no. i did not cause it, start it or have anything to do with it. Let the fire marshal tell us what happened based on the evidence.
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