ESET NOD32 licence lost

I have been using ESET NOD 32 for a long time and a new origin update emans i cant go on online games. i cant change any settings to disable it for a while or let origin through my firewall. i have tried to go on the lost licence page on eset uk and i have applied many times for it and i have had no email and i have changed a few things and still no email and i have checked all my emails. can anyone give me a site which can actually recover my username and password please. :o
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