To delete personal security

chazzer

Distinguished
Mar 17, 2010
1
0
18,510
Hello,
I have personal security on my computer and cant get it off. I cant get on the internet, my desktop is gone i cant do anything with my computer please help
 

digitalprospecter

Distinguished
Mar 31, 2010
786
0
19,060
While your in Safe mode, also check out the C:\Program Files folder to see if you have a sub-folder named PSecurity. If so, delete it.

Here are a list of other known folders that this virus creates. If you find any of these folders, delete them:

c:\Program Files\PSecurity\
c:\Program Files\PSecurity\psecurity.exe
C:\Program Files\PersonalSec\
C:\Program Files\PersonalSec\psecurity.exe
C:\program files\PersSecurity\
C:\program files\PersSecurity\psecurity.exe
C:\program files\PersSecurity\personalsecurity.exe
C:\program files\PersSecurity\system.dat
C:\Program Files\PersonSecurity\
C:\Program Files\PersonSecurity\psecurity.exe
c:\Program Files\Common Files\PSecurityUninstall\
c:\Program Files\Common Files\PSecurityUninstall\Uninstall.lnk
c:\WINDOWS\system32\win32extension.dll
c:\Documents and Settings\All Users\Start Menu\PSecurity
c:\Documents and Settings\All Users\Start Menu\PSecurity\Computer Scan.lnk
c:\Documents and Settings\All Users\Start Menu\PSecurity\Help.lnk
c:\Documents and Settings\All Users\Start Menu\PSecurity\Personal Security.lnk
c:\Documents and Settings\All Users\Start Menu\PSecurity\Registration.lnk
c:\Documents and Settings\All Users\Start Menu\PSecurity\Security Center.lnk
c:\Documents and Settings\All Users\Start Menu\PSecurity\Settings.lnk
c:\Documents and Settings\All Users\Start Menu\PSecurity\Update.lnk
%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\PSecurity.lnk
%UserProfile%\Desktop\Personal Security.lnk


After deleting any of these that you find, you can restart using the F8 key and enter into Safe Mode with Networking Support this time and use your web browser to download MalWareBytes from http://www.malwarebytes.org/

Install this download, update it, and run a full scan.

When this is accomplished, restart in Normal mode and scan again.

You may or may not find everything in order at this point. If not, we may have to continue fixing what the virus broke.

Post your results!