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Windows slideshow inoperable

Last response: in Windows Vista
April 30, 2011 1:26:08 PM

My slidshow inoperable, just has an error message
April 30, 2011 9:32:31 PM

happen to know the error message and the number that comes with it so we can kind of get an idea of exactly what the issue is?
May 7, 2011 8:43:59 PM

That's the problem, their is no other information with it. It just says that an error
occured, and the screen goes black. This started after the Dell tech 'cured' my
access problem with Internet Explorer. He did a lot of work with the registers,
made some patches, and downloaded some modules while he was in control.
A Microsoft tech says the machine still has some Malwear that is causing the
problem. Again, he wants to work on the registers, but I'm a little gun shy now.