I configured my laptop to show the pre-boot tests run by Phoenix NetBIOS. The memory counters works, but right after detecting my CD-ROM, it stops. I cannot use F2 for setup or F12 for boot options. I had a new hard drive installed last year out of state. I have thousands of music files and don't want to lose them thru a reinstall of Windows. Any suggestions?
(I did have success once, when showing someone what was happening, it worked just fine. Of course. Worked for a couple weeks. Then same thing started happening.