What program are you taking about? The restore disks? Have you looked at the instructions?
Boot suite by Spotmau . I found that the c drive directory is gone. so when I tried to recover the c drive with the recovery program(restarting to factory installs) I can't acquire the partition where it's at. It comes up as unknown. Unfortunately ACER doesn't have the disks anymore.
I still haven't received an answer about the hard drive problem. I was able to get the basic windows to operate but I still have allot of the drivers for the monitor(laptop) and some of the other things. I can get into the dos and I used D2D.exe to get it to start the repair. what I need is to be able to recover all of the files,