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I bought office 2010 from amazon and it will not download

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October 5, 2012 9:22:00 PM

I bought it for 3 computers/1 user. It downloaded to one computer. However, it will not download to my laptop. I hit the install button and it acts like its doing something, however, a box pops up that says "extracting files." That box goes away within a second and then nothing downloads. Please help as I paid for this from amazon and I need it on the laptop! Thank you!
a b D Laptop
October 5, 2012 11:14:54 PM

What version of Windows are you trying to install to? If XP, do you have SP3 installed?
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October 6, 2012 10:04:33 AM

yes i have my service pack 3 on my computer
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a b D Laptop
October 6, 2012 11:02:21 AM

I think it's still downloading in the background,did you wait for awhile?
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