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Suddenly unable to create screenshot

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October 12, 2012 8:58:54 PM

Hello, I have Win7 64bit. Have been able to create screenshots in the past. Suddenly, it doesn't work. I press the "prtsc" key... or ctrl-prtsc..or alt-prtsc...nothing seems to work.
When I open Paint, my only choice is "paste from" the other "paste" is greyed out. When I choose "paste from" and desktop, it does not show the desired screenshot from the desktop.
Also, I have placed the "clip" shortcut on my desktop but it opens only for a split second.
Does anybody have any suggestions??
Thanks in advance for any ideas! Ann
October 12, 2012 11:07:32 PM

anken said:
Hello, I have Win7 64bit. Have been able to create screenshots in the past. Suddenly, it doesn't work. I press the "prtsc" key... or ctrl-prtsc..or alt-prtsc...nothing seems to work.
When I open Paint, my only choice is "paste from" the other "paste" is greyed out. When I choose "paste from" and desktop, it does not show the desired screenshot from the desktop.
Also, I have placed the "clip" shortcut on my desktop but it opens only for a split second.
Does anybody have any suggestions??
Thanks in advance for any ideas! Ann



I figured out to use the Snipping Tool and it works well. Don't know why the Clip. Shortcut is only opening for a split second though...
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November 3, 2012 11:25:11 PM

If you're using a laptop, try connecting an external keyboard and see if that works.
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November 4, 2012 4:10:30 PM

Try updating drivers, just in case
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November 14, 2012 1:57:05 AM

Best answer selected by anken.
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