Ace netbook

Hello,after fixing my netbook because of a blank screen, there is no sound from the computer. I checked the sound settings and everything seems to be alright. Also the recovery program seems to be gone. Can someone hel
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  1. What was done to fix the blank screen? It almost sounds to me as if the netbook was reloaded manually (without using the Recovery System). I've seen people do this and wipe out their recovery partition at the same time. I've also seen tech shops do this as a necessity when the hard drive failed completely, and a new one was installed. Fill me in on the details of the repair and I may be able to help you more.
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