how do i get the ink light to go out this has never happened before i filled ink carts and light stays on flashing i need it to go out so that i can print please help jonboy55
Have you ever refilled cartridges before? It may be that HP's cartridge is a smart one and knows it's been filled. FInd the printer's Properties and click onMaintenance and you might persuade it the cartridge is new.
Try turning off the computer as well as the printer when you refill.
HP's are finicky about refilling, they tend to get air bubbles in the sponge. I gave up after a few years and started buying my refills at Cartridge World for about half price. See if there's a store near you, because DIY refilling is unreliable.
Keep 2 blacks and 2 color cartridges, so it's never an emergency when you run out.