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SATA II Drive Not Recognized in WinXP

Forum Storage : Hard Disks - SATA II Drive Not Recognized in WinXP

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Ed S   07-01-2008 at 07:00:48 AM

I have a Western Digital 500GB SATA II RAID drive connected to a Silicon Image SiI 3512 SATARaid Controller. My motherboard is a ACPI Uniprocessor PC. The drive was formatted as a single partition with an NTFS file system. It is used to store all of my data files.

When I try to access the disk in Windows Explorer I get an error message:
"L:\ is not accessable.
The request could not be performed because of an I/O device error."

The drive and the controller show under Device Manager as working correctly. In Disk Manager the drive shows as having no file system.

Please advise how I can:
1) Get the drive to be accessable to XP, or, if that cannot be done
2) How I can recover the data from the drive.

I have an additional 500GB MY Book ProII that has 465 GB of free space.

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mike99   07-01-2008 at 12:52:48 PM
- 0 +

Does the drive show under Drive Manager? How did you format it? You should partition and format from Drive Manager. What Service pack installed? Try WD diagnostic program.

Mike

Reply to mike99
Ed S   07-01-2008 at 03:06:57 PM
- 0 +

Disk Manager shows the drive as Basic, Healthy and without a File System although it was formatted as an NTFS drive and it was used successfully for about one year. I had about 300GB of data on it. If I have to reformat the drive I want to recover the data from it first. Any advice on how I can do that? Might the issue be with the Controller?

I have Service Pack 2 installed on the XP Pro OS.

I tried the WD diagnostic program but it does not recognize the drive.

Ed S

Reply to Ed S
mike99   07-01-2008 at 04:02:48 PM
- 0 +

Quote :

I tried the WD diagnostic program but it does not recognize the drive

.
The drive may have a damaged boot sector, or is now faulty, if not recognised by WD program. Google for drive repair utility to fix MBR.
If you right click on the drive in Disk Manager, is there any option to Take Ownership?

Mike.

Reply to mike99
Ed S   07-01-2008 at 05:50:45 PM
- 0 +

I have searched for a repair utility to fix the MBR. There are many - any suggestions as to which I should use?

Disk Manager right click with the offending drive selected does not give an option to Take Ownership.

Ed S

Reply to Ed S
qwertycopter   07-01-2008 at 06:08:54 PM
- 0 +

You can do it by booting to your Windows XP disc and running the recovery console. There is a fixmbr tool. You will need to specify the device name or it will rebuild the mbr of your boot partition.

 

Read more about it here (search for fixmbr):
http://support.microsoft.com/kb/314058

 

And how to boot into the recovery console:
http://askbobrankin.com/fix_mbr.html

 

If this problem is due to a hardware failure, fixing the MBR may not help. A program like Spinrite may be your only hope:
http://www.grc.com/intro.htm


Message edited by qwertycopter on 07-01-2008 at 06:10:46 PM
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