Microsoft writable cd not recognized

Hello, when I try to burn music to a CD, I receive a warning that I must insert a writable CD. I have done so, but continue to receive the error message. Any suggestions on the cause? I do have Genie Backup software, which is the only material change since the CD burner was working properly.
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  1. Try FreeBurner instead. if it works, remove Genie.
  2. Try using a different disc.
  3. Often Win XP recognizes NO discs. I gave up on it years ago. How are you doing, Barry?
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