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Microsoft writable cd not recognized

Last response: in Windows XP
April 2, 2010 9:46:04 PM

Hello, when I try to burn music to a CD, I receive a warning that I must insert a writable CD. I have done so, but continue to receive the error message. Any suggestions on the cause? I do have Genie Backup software, which is the only material change since the CD burner was working properly.
April 2, 2010 10:57:30 PM

Try FreeBurner instead. if it works, remove Genie.
April 3, 2010 12:29:05 AM

Try using a different disc.
April 3, 2010 1:02:39 AM

Often Win XP recognizes NO discs. I gave up on it years ago. How are you doing, Barry?