Difficulty upgrading sp2 in window vista

Hello everyone, please help
I tried to upgrade my window vista sp1 to sp2 but failed everytime. It kept saying the element not found, and the code 490 but I could not find the code error anywhere, please help with any suggestions how to upgrade my window vista to sp2. Thanks in advanced.
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More about difficulty upgrading window vista
  1. Disable Antivirus and Firewall
    Close all the programs
    before updating your system... but keep one thing in mind... updating Windows Vista from SP1 to SP2 will take hell lot of time..!
  2. faizanshakyboy said:
    Disable Antivirus and Firewall
    Close all the programs
    before updating your system... but keep one thing in mind... updating Windows Vista from SP1 to SP2 will take hell lot of time..!

    thanks faizanshakybc,did everything you said but it kept failed,I have hp laptop model dv 2700, your help would be very appreciated.thanks
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