Black Screen but I can see pointer is it ram?

briansklein

Distinguished
Jun 23, 2011
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I have dell lap top and when turning it on everything starts normally but when it goes into window mode all I see is the pointer.
Need a tip if you can swing it.
Brian
 
Solution
Sounds like a video driver.

Press F8 just after bios logo and select SAFE MODE.

Login as admin and uninstall current driver and you could even delete the video card from device manager.

On restart, if windows can ID the video card, it may install generic drivers, if not it will install standard VGA.

Upgrade with latest from manufacturers site.
Sounds like a video driver.

Press F8 just after bios logo and select SAFE MODE.

Login as admin and uninstall current driver and you could even delete the video card from device manager.

On restart, if windows can ID the video card, it may install generic drivers, if not it will install standard VGA.

Upgrade with latest from manufacturers site.
 
Solution

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