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Screen goes blue, system reboots

Last response: in Windows XP
April 16, 2010 3:32:19 AM


I've tried to research this but haven't found a posting that's close to my issue.

It's an older PC [> 5 years]and I just did a complete re-install of the OS which is XP Home, from the CD provided when unit was first bought.

I also went to MS and spent 2-days downloading all the updates, and patches, and now have SP3.

I've written down the info from the blue screen but can't make heads or tails from it, can anyone help.

Here the info:

BCCode : 9c BCP1 : 00000000 BCP2 : 805545 FO BCP3 : C4104000

BCP4 : 00000136 OSVer : 5_1_2600 SP : 3_0 Product : 768_1

C:\DOCUME~1\Owner\Locals~1\Temp\WERd38d dir 00\Mini 041510.01dmp

C:\DOCUME~1\Owner\Locals~1\Temp\WERd38d dir00\sysdata.xml
April 16, 2010 4:20:04 AM

What are you doing when you get the blue screen?
April 16, 2010 12:42:48 PM

Don't have time to do much of anything. Once the error shows, the system shuts down and reboots.

It doesn't matter what I'm doing, even if the system is just sitting in screen saver mode it will go blue, flash the error code and reboot on it's own. This is happening more and more.

What should I be attempting to do?
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April 16, 2010 12:49:53 PM

Get any bootable XP CD. Boot to the CD. Follow prompts to get into repair console. Once in repair console you will be sitting at a command prompt. Type: chkdsk /x (Note there is a blank space between chkdsk and the /x switch.) If for some reason the console doesn't accept the /x switch try /r, /f or /p

April 16, 2010 12:50:26 PM

BTW, if this is successful chances are excellent your HD is going. Don't waste any time. Either ghost the drive or backup your data and replace the drive.
April 16, 2010 1:02:48 PM

Many thanks, I'll try it when I get home tonight.

Just what will this be doing if successful?
April 16, 2010 1:58:00 PM

The chkdsk will scan the hard drive for physical errors, and try to repair them.

After the chkdsk has finished, get back to the repair console, and type: sfc /scannow

That will check your system files for corruption.