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Vista Black Screen with Mouse Cursor

Last response: in Windows Vista
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July 9, 2011 1:48:30 AM

I've been working on a Vista 32bit system since yesterday trying to get it to boot to the login screen. It boots to a black screen with a mouse pointer.

I can't get to safe mode (same black screen with mouse cursor)
Can't repair, Windows repair says nothing is wrong.
Check Disk comes back clean
SFC /scannow comes back clean
Virus scan is clean (using offline scanner)
No recovery points, I guess it was disabled.

I've Googled and read tons of posts but can't find anything that works.

Thoughts or ideas?
July 9, 2011 7:49:40 AM

JMMD said:
I've been working on a Vista 32bit system since yesterday trying to get it to boot to the login screen. It boots to a black screen with a mouse pointer.

I can't get to safe mode (same black screen with mouse cursor)
Can't repair, Windows repair says nothing is wrong.
Check Disk comes back clean
SFC /scannow comes back clean
Virus scan is clean (using offline scanner)
No recovery points, I guess it was disabled.

I've Googled and read tons of posts but can't find anything that works.

Thoughts or ideas?



Hi,

Press Alt+Ctrl+Del then Task Manager will open >> File >> New Task >> type Explorer.exe or Desktop and press OK.

then you will the Desktop Screen.
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July 9, 2011 10:40:11 AM

I've tried that. No task manager. I can't get a command prompt or anything else to come up.
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July 9, 2011 12:55:07 PM

Last known good also does not work. I've literally tried all the common methods to fix this issue. I've never seen anything like it.

I connected the drive to a PC and found that right before the issue happened there may have been a Windows update to drivers but no other Windows updates that I can see. I can't imagine a driver change would cause such an issue and even so, safe mode should allow me to at least get into Windows.
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July 22, 2011 7:05:28 PM

Same Problem here happened last night to me tried all ideas and also noticed if i hit shift 5 times stickey keys comes up I click that link and get a prompt but cant access it.
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