Razer Mamba Configurator doesn't recognize mouse.

I have updated the firmware on both the mouse and the base, but when I launch the configuration software, it says that the mouse is not connected, then it closes. Does anyone else have this problem or does someone have a solution?
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More about razer mamba configurator doesn recognize mouse
  1. Try Razer support. Did this work before you updated the firmware? Did you try it on another computer?
  2. Hey I have the same problem, did you manage to resolve it? can you share the solution please?
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