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Customization problem

Tags:
  • Support
  • Shockwave
  • Customization
Last response: in Opinions and Experiences
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December 7, 2012 5:00:49 PM

Hello, I can not use the customize my pet feature..every time I click on customize I get a yellow band across top of page with a shockwave crash every single time. I paid $200 for Geek sq. to help me see what if problem is mine, no, my comp is fine they said its a problem with neopets...when will you fix shockwave crashes with customize your pet???
I submitted a ticket # 51636564621 but also can not access to get an answer from ticket on submitted problem HELP please

More about : customization problem

December 7, 2012 5:06:37 PM


Hello and welcome to Tom's Hardware Forums.

We aren't Neopets and we're also not Adobe but if you go to http://www.adobe.com and download the latest version of Flash and Shockwave, install both then go to http://www.java.com and update the Java version you have, it may improve matters.


December 7, 2012 6:27:06 PM

Saga Lout said:

Hello and welcome to Tom's Hardware Forums.

We aren't Neopets and we're also not Adobe but if you go to http://www.adobe.com and download the latest version of Flash and Shockwave, install both then go to http://www.java.com and update the Java version you have, it may improve matters.




well I did all that ok thanks anyway. Sorry but I was directed here by neopetspremium.com???????????
December 8, 2012 4:53:34 AM

petunia60 said:
well I did all that ok thanks anyway. Sorry but I was directed here by neopetspremium.com???????????



And you're more than welcome to be here. :D  Did it make a difference?

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