Xp

Hello,
my sisterinlaw as got a laptop her as got windows 2000 professional she has got talktalk disc in and when she placed it in laptop it read that it couldn't read disc why
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More about tomshardware
  1. The disc could be scratched or smudged. Have her try a different disc, both CD and DVD.

    If no discs are working, try this diagnostic scan.
    http://support.microsoft.com/gp/cd_dvd_drive_problems
  2. aford10 it is new i think it could be that as windows2000 professional is old then it won't read talktalk.disc as it says unable to load disc is there any way i could put windows xp on so she can install wireless internet
    thanks mick
  3. aford10 said:
    The disc could be scratched or smudged. Have her try a different disc, both CD and DVD.

    If no discs are working, try this diagnostic scan.
    http://support.microsoft.com/gp/cd_dvd_drive_problems

    sorry did u read my comments
  4. If there is driver support for her laptop, then yes, it just requires an XP disc.

    Is the disc a CD or DVD?

    If it's a DVD, then it requires a different media player. If that's the case, try VLC media player.
    http://www.videolan.org/vlc/
  5. Talktalk Disc is a CD.
    Is there any way that you could use a restore disc from another pc the get the XP or have you got to buy a XP Disc
    thanks for information

    mick
  6. If it's a CD, the OS isn't the problem. The problem would have to be with the disc, CD drive, or the media player.

    In any case, the first thing I would do, is run the scan I mentioned above.
    http://support.microsoft.com/gp/cd_dvd_drive_problems

    By the way, restore discs are tailored to the specific computer they came with. They have drivers on them for that hardware. They aren't full retail copies. So, no, you wouldn't be able to use them.
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