Start menu> Type regedit in the search box and hit enter>Registry editor will open.
Expand HKEY_LOCAL_MACHINE> expand system> expand CurrentControlSet> expand control >expand class > then click on the folder that starts with 4D36E965. It will be the first 4D in the list. Then, under the column NAME, delete any entry that says UpperFilter or LowerFilter. Then exit and reboot.