Problem setting up microsoft office 2010

Hello,
I had already purchased Microsoft Office 2010 on disc but bought a new compter recently without a DVD
I was told a the show room that Microsoft 2010 was pre loaded & I could just use my existing product key. However, the setup program says my product key is invalid.
How do I get around this problem?
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  1. Hello,
    I had already purchased Microsoft Office 2010 on disc but bought a new compter recently without a DVD
    I was told a the show room that Microsoft 2010 was pre loaded & I could just use my existing product key. However, the setup program says my product key is invalid.
    How do I get around this problem?
  2. The preloaded Microsoft 2010 is the single license product. You can't use it in other PC.
  3. Are they the same version of office?
  4. This next topics has been merged by SR-71 Blackbird
    Problem setting up microsoft office 2010
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